Session isn't appearing
What to check when a conversation doesn't show up in Worsley.
- 1Wait a minute. Sessions usually appear within about a minute, and longer if you were offline.
- 2Check that the extension is connected to the same account you're viewing.
- 3Make sure the conversation was in a supported AI tool, in the browser rather than a desktop or mobile app.
- 4Make sure you used a browser profile with the extension installed.
- 5Reload the AI tool's tab and open the conversation again.